Frequently Asked Questions

What is the SAG Foundation?

Founded in 1985, the Screen Actors Guild Foundation is an educational, humanitarian and philanthropic national nonprofit organization.

The Screen Actors Guild Foundation provides vital assistance and educational programming to the professionals of SAG-AFTRA while serving the public at large through its signature children's literacy programs.

Our programs reflect the concerns and interests of SAG-AFTRA members as well as their desire to give back to their communities. The SAG Foundation is independent from SAG-AFTRA but offers substantive services to fully paid-up, active SAG-AFTRA members, free of charge. The SAG Foundation relies solely on the support from grants, corporate sponsorships and individual contributions to maintain our programs and create new ones.

Who may attend SAG Foundation events?

SAG Foundation events are open to SAG-AFTRA and Actors Equity Association (AEA) members unless otherwise specified.  Members must be paid-up and in good standing. You must make a reservation and present your current SAG-AFTRA or AEA card at check-in.

Please note that Casting Access and Voiceover Lab guidelines differ from those of other SAG Foundation programs. Please refer to the event rules of these programs for further details.

How do I sign up to receive email notices from the SAG Foundation?

Log into our site and click on the link called "MY ACCOUNT SETTINGS" on your member dashboard. Towards the bottom of the page you will see a section called "Email Notices."

How do I change my e-mail address with the Foundation?

Log into our site and click on the link called "MY ACCOUNT SETTINGS" on your member dashboard.

Where can I read the Terms of Use and Privacy Policy?

You can read the Terms of Use by clicking here.

I am a SAG-AFTRA member but I cannot log in to the Foundation site.

The SAG Foundation is a separate organization from SAG-AFTRA. If you have not previously registered on our website, you will need to do so. To get involved with the SAG Foundation please register on our website.

I'm having problems logging in or I can't remember my password. What do I do?
If you have registered previously and are having trouble logging in please click on Forgot password, in the log in area, to retrieve your information.  It will ask you to enter your email address. You will then receive an email that will include a link. When you click on the link it will automatically log you into our website. You will be able to access your information and change/create a password. 

If you continue to have trouble please send an email to webmaster@sagfoundation.org.

When I click on Forgot password and enter my email address it says my email is not recognized. Why?

The email address you are entering does not match the one in your record. Do you have another email address you may have used on our site? If you continue to have trouble please send an email to webmaster@sagfoundation.org and we can update your email address for you.

I’m on my “MY ACCOUNT SETTINGS” page and when I hit submit it says my ID is not valid. Why?

You likely do not have the required number of digits in the ID Number field. Please make sure that all 8 digits of your SAG-AFTRA or all 5 of  your EQUITY ID are entered.

How do I register a guest for an event?

When you make a reservation for yourself you will be given the option of adding a guest (when guests are allowed).

How do I find out what events I've registered for?

To see what you have registered for please log into our website. Once you are logged in you will see a list of options on your "MY ACCOUNT" dashboard.  Click on "MY UPCOMING EVENTS" for a list of events that you are signed up for.

How do I add a guest to an event if I have already registered?

Please log in and click on "MY UPCOMING EVENTS" on your dashboard.  Find the event you want to add a guest for and click on the "ADD GUEST" button below the name of the event.  If the event is full or guests are not allowed you will not be given the option of adding a guest.

How do I check my event registration status (RSVP vs. Waitlist)?

Please log in and click on "MY UPCOMING EVENTS" on your dashboard.  Below the name of the event, the green text will either say RSVPed or Waitlist.

I am waitlisted for an event. What does that mean?

Prior to an event, as we receive RSVP cancellations, waitlist members will be moved to the RSVP list in the order they signed up. If you are moved to the RSVP list you will be notified via email (by midnight prior to the day of the event). You may also check your status at any time by logging into our website.

For Conversations, The Business and Voiceover Lab events:
If you are still on the waiting list the day of an event you are welcome to show up to see if space is available. The order that you check-in will be noted and if space is available we will begin letting people in from the waitlist just before the event starts. You WILL NOT be recorded as a no-show if you do not attend or if you show up and do not get in.

For Casting Access events:
The waitlist is NOT admitted at the event.

How do I cancel my reservation for an event? 

Please log in and click on "MY UPCOMING EVENTS" on your dashboard.  If you have an RSVP for an event, you will see a link to cancel your reservation. Simply click that button.

This will also cancel the reservation for your guest, if you have made one. You may also cancel just your guest’s reservation in this area. 

What is your cancellation policy?

Cancellations must be made by midnight prior to the day of the event. 

You will be recorded as a no-show if you fail to fulfill an RSVP or arrive after check-in has closed. 

For our Conversations and The Business programs, THREE (3) no-shows within a year of each other will result in restriction from attending SAG Foundation events for six months. The restriction ends six months from the date of the third missed event.

For Casting Access and Casting Access Online, ONE (1) no-show will result in restriction from attending future Casting Access and Casting Access Online workshops for six months.

The no-show policy does not apply to WAITLIST reservations – UNLESS you are moved to the RSVP list. If you have been moved to the RSVP list and will not be attending you must cancel by midnight to avoid being recorded as a no-show. Your status will be changed no later than midnight prior to the day of the event – to give you time to cancel. 

WAITLIST – 

If you are on the waitlist and a spot opens you will be moved to the RSVP list and notified via email (by midnight prior to the day of the event). You may also check your status at any time by logging into our website.

For Conversations, The Business and Voiceover Lab events:
If you are still on the waitlist the day of an event, you are welcome to show up to see if space is available. You will NOT be recorded as a no-show if you do not attend or if you show up and do not get in.

For Casting Access events:
The waitlist is not admitted at the event.

For further details please refer to the event rules for the specific event you would like to attend.

Do I have to log in to watch a live streamed event or view videos in the video gallery?

No, you do not have to log in. Just go to www.sagfoundation.org/livestream and www.sagfoundation.org/videogallery. Q&As may also be viewed on our non-profit You Tube channel, www.youtube.com/sagfoundation.

I'm having trouble viewing a video gallery? What should I do?

The first thing to do it make sure you have the latest version of Adobe Flash on your computer. If you continue to have trouble please email to webmaster@sagfoundation.org.

I received an email notice for an upcoming event, but when I went to the website it was full. Is the email sent elsewhere at different times, or sent out all at once? Do select people get to sign up first?

There is no early access to seating. Events are posted on our website first. Email and Twitter notices are often sent out later. We encourage you to check the website often.

Note:

The SAG Foundation does not in any way endorse the content being screened at our events or the services being presented. The SAG Foundation is not responsible for the opinions of our guest speakers. The viewpoints they share are solely their own and may not reflect the opinions of the SAG Foundation.